简介：there are no spectators anymore. participate.

原站：http://www.socialcustomer.com/

标签：socialcustomer

指数：

“The Social Customer Manifesto”的内容更新

累计：388 篇（自 2007-08-29 起）

更新：约2篇/周，最后更新1 天前

The Social Customer Manifesto

Thank You, Senator Boxer

senator boxer responds to my email regarding pipa. thank you, senator. ... (1 天前)

http://inezha.com/w/tcxhb28f

The Social Customer Manifesto

A Grab Bag Of Links

a grab bag of interesting things that have come across the radar…the right content at the right time: some good thoughts on influence analytics from dr. michael wu at lithiumburberry’s evolving role as a media company: an analysis from mashableyour company’s social media architecture: some cool visualizations in herejp rangaswami talks about face... (4 天前)

http://inezha.com/w/x0edj28m

The Social Customer Manifesto

On Customer-Driven Interactions

with all of the hue and cry around “big data,” the forward thinking folks are actually looking the other way. here’s the ‘graf that matters:“much the way powerful mobile devices store your biometric information and translate your language, personalized information filters and search engines will bring you only the information you want. “this will ... (5 天前)

http://inezha.com/w/yj91y285

The Social Customer Manifesto

Counting “Fans” And “Followers” Is The HFCS Of S

earlier this month,?the nytimes took a deeper dive?into the idea of “good attention vs. bad attention.” i wanted to keep the ball rolling on this idea, as it’s fundamental to thinking about social engagement with (and as) customers.although many of us are working in or with enterprises in a role related to connecting with customers, we need to do a s... (5 天前)

http://inezha.com/w/09xsu28s

The Social Customer Manifesto

Good Attention vs. Bad Attention

the confluence of the super bowl and its focus on immense ad spend, coupled with speaking at last week’s netpromoter conference triggered a thought. are there two kinds of attention (let’s call them “good attention” and “bad attention”), in the same way that there are two kinds of profits?we know that there are two kinds of profits. good profits a... (13 天前)

http://inezha.com/w/ezetr18k

The Social Customer Manifesto

Social Engagement Journey Video

check out this fun little video on the social engagement journey that our team in seattle just put together.... (34 天前)

http://inezha.com/w/ry9g2183

The Social Customer Manifesto

Social Business 2012 Presentation

i’ll be speaking about social business strategy at the asae technology conference and expo cio summit next week in washington, dc. there are three key components to the conversation.1) the social engagement journeythe journey is the recognizable progression of social engagement capabilities that large enterprise goes through on its way to becoming a s... (81 天前)

http://inezha.com/w/nlxrb18r

订阅者 ( 2 )